Terms & Conditions
Welcome to ZENZAI. By accessing or using our website, you agree to be bound by the following Terms & Conditions.
General
- ZENZAI operates as an eCommerce platform offering curated lifestyle products
- We reserve the right to update or modify these terms at any time without prior notice
- Continued use of the website constitutes acceptance of changes
Product Information
- Product images are for illustrative purposes and may slightly differ due to lighting or screen settings
- We do not guarantee that all product descriptions are error-free
- ZENZAI reserves the right to change product pricing, availability, or specifications at any time
Orders & Payments
- All orders are subject to availability and confirmation
- ZENZAI reserves the right to cancel or refuse any order at its discretion
- Payments are securely processed through third-party payment gateways
- We are not responsible for payment failures or technical issues beyond our control
Shipping & Delivery
- Delivery timelines are estimates and not guaranteed
- Delays caused by courier partners, weather, or external factors are beyond our control
- Risk of loss passes to the customer upon delivery
Intellectual Property
- All content on this website, including logos, text, images, and designs, is the property of ZENZAI
- Unauthorized use, reproduction, or distribution is strictly prohibited
User Conduct
Users agree not to:
- Use the website for unlawful purposes
- Attempt to compromise website security
- Provide false or misleading information
Limitation of Liability
ZENZAI shall not be liable for:
- Indirect or consequential damages
- Losses resulting from misuse of products
- Delays or service interruptions beyond reasonable control
Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.
Contact Information
For any questions regarding these policies, contact us at:
support@zenzai.in